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Introduction

H S Sons ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website (https://hssons.com) and via our Google Ads lead generation forms.

By accessing our website or submitting your information, you consent to the data practices described in this policy.

1. About Us

H S Sons is a premier service provider based in India, specializing in Waterproofing, Structural Repair, Epoxy Flooring, Heat Insulation, and Civil Construction/Renovation services.

2. Information We Collect

We collect information to provide better services to our clients. This includes:

A. Personal Information We may collect personally identifiable information that you voluntarily provide to us via website forms, Google Ads lead forms, WhatsApp, or telephone inquiries. This includes:

  • Full Name
  • Phone Number
  • Email Address
  • Project Details, Service Requirements, and Specifications
  • Physical Location (if necessary for site inspection)

B. Non-Personal and Technical Data When you visit our website, our servers may automatically collect standard data provided by your web browser, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type
  • Operating system
  • Usage data and interaction with our website (via Cookies)

3. How We Use Your Information

We use the collected information for specific business purposes, including:

  • Service Delivery: To process your inquiries, provide cost estimates, conduct site inspections, and execute consultation services.
  • Communication: To contact you regarding your service requests and provide updates on project status.
  • Customer Experience: To improve our website functionality and tailor our services to client needs.
  • Record Keeping: To maintain internal business records and manage client history.

Note: We strictly do not sell, rent, trade, or lease your personal information to third parties for marketing purposes.

4. Disclosure of Information

We do not share your personal information with external parties, except in the following limited circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, analytics providers), so long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us to:

  • Analyze web traffic and usage patterns.
  • Recognize you when you return to our website.
  • Optimize website performance.

You can choose to decline cookies through your browser settings. However, this may prevent you from taking full advantage of the website's features.

6. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, maps). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy:

  • Project Data: Retained until the service is completed or the inquiry is closed.
  • Contact Form Submissions: Retained for a period of up to 12 months for follow-up purposes.
  • Google Lead Forms: Retained in accordance with Google Ads data retention guidelines.

8. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Your data is processed using secure hosting servers and automated spam detection services.

9. Your Rights

Depending on your jurisdiction, you have the right to:

  • Request a copy of the personal data we hold about you.
  • Request correction of any incorrect or incomplete data.
  • Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us at the email address provided below.

10. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

H S Sons Email: [hssons@gmail.com] Location: New Delhi Website: https://hssons.com